Oracle Hiring System Analyst

Oracle Hiring System Analyst | 2025 | Freshers Apply Now

Posted On: December 19, 2025
Category: IT Jobs / Freshers Jobs

Short Intro

Oracle is hiring System Analysts for its Support organization in Bengaluru. This opportunity is well-suited for freshers and early-career candidates (0–2 years) who want to begin their careers in enterprise systems, customer support engineering, and cloud technology environments. With an estimated salary range of ₹3–₹6 LPA, this role offers exposure to global customers, Oracle products, and real-world problem-solving within one of the world’s leading technology companies.

Job Highlights

Job Description

As a System Analyst in Oracle’s Support organization, you will be responsible for delivering post-sales support to Oracle’s global customer base. This role focuses on resolving customer issues, supporting Oracle products, and acting as a bridge between customers and internal Oracle teams.

You will serve as a primary point of contact for customer queries, ensuring issues are understood, tracked, and resolved efficiently. While the role includes technical exposure, it is structured to support freshers through guidance from senior engineers and established processes.

Key responsibilities include:

• Providing post-sales support to Oracle customers
• Resolving customer inquiries through phone and electronic communication
• Troubleshooting product usage and system issues
• Supporting Oracle’s Electronic Support Services
• Acting as an advocate for customer needs within Oracle
• Collaborating with internal teams to resolve issues.
• Ensuring customer satisfaction and service quality

What You Will Do (Detailed Explanation)

Customer Interaction & Support

You will interact with customer IT teams to understand system issues, product usage concerns, or support requests. Clear communication and structured problem analysis are critical in this role.

Technical Problem Resolution

You will assist in resolving moderately complex technical issues related to installation, maintenance, configuration, and workarounds for Oracle products. Over time, you will develop expertise in specific Oracle platforms.

Product & Platform Knowledge

You will build working knowledge of Oracle products and supported platforms, enabling you to provide accurate guidance and troubleshooting support.

Collaboration with Senior Engineers

While working independently on routine tasks, you will also collaborate with senior engineers for complex cases, learning best practices and advanced troubleshooting techniques.

Customer Advocacy

You will ensure customer concerns are clearly represented internally and that resolutions align with service standards and customer expectations.

Skills Required

Technical & Functional Skills

• Basic understanding of IT systems and enterprise software
• Familiarity with system installation, configuration, or troubleshooting concepts
• Ability to learn Oracle products and support tools
• Understanding of customer support workflows
• Comfort working with ticketing systems and documentation

Soft Skills

• Strong verbal and written communication in English
• Analytical and problem-solving abilities
• Customer-focused mindset
• Ability to work with minimal supervision over time
• Time management and ownership of tasks
• Willingness to learn and adapt

Eligibility Criteria

• Education: Any graduate from a recognized institution
• Experience: 0–2 years (Freshers eligible)
• Career Level: IC1 (Individual Contributor)
• Language: English (read, write, speak)
• Visa Sponsorship: Not available

This role is suitable for candidates looking to build a long-term career in enterprise support, systems analysis, or cloud technology environments.

Preferred Skills (Optional but Helpful)

• Exposure to IT support, system administration, or customer service roles
• Basic knowledge of databases, operating systems, or networking
• Internship or academic projects related to IT systems
• Interest in cloud technologies and enterprise software
• Ability to document solutions clearly

Salary Details

The estimated compensation for the System Analyst role at Oracle ranges between ₹3–₹6 Lakhs Per Annum, depending on skills, experience, and interview performance. In addition to salary, Oracle offers competitive benefits, learning programs, and global career exposure.

Selection Process

• Resume Screening
• Technical / Support Assessment
• Interview with Technical Panel
• HR Interview
• Final Offer

How to Apply?

Read the job details carefully
Click the Apply Now button
Log in or create an Oracle career profile
Fill in personal and educational details
Upload your updated resume
Submit the application

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Tips for Freshers (Very Important)

Prepare well for basic system concepts, troubleshooting scenarios, and customer communication questions. Focus on how you would analyze a problem, ask the right questions, and document solutions. Oracle values clarity, professionalism, and the ability to learn quickly more than deep prior product knowledge for entry-level roles.

Helpful Resources

• Basics of IT support and ticketing systems
• Introduction to enterprise software support
• System troubleshooting fundamentals
• Communication skills for technical roles
• Career paths in cloud and support engineering

About Company

Oracle is a global leader in cloud infrastructure, enterprise software, and database technologies. With over four decades of innovation, Oracle supports organizations worldwide by delivering secure, scalable, and high-performance technology solutions. Oracle is committed to diversity, inclusion, and providing employees with opportunities for global exposure, continuous learning, and long-term career growth.

Disclaimer

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